Job Description:

Primary Responsibilities:

· Define and document customer business functions and processes.

· Consult with users and stakeholders to identify, define, and document business needs and objectives, current operational procedures, challenges, input and output requirements, and levels of systems access.

· Develop requirements based on Client’s business and project needs.

· Assist with project coordination tasks. Maintain and monitor project sprint plans, project schedules and other related documentation coordinate tasks among the team members organize and participate in stakeholder meetings track and follow-up on important actions and decisions.

· Act as a liaison between departmental end-users, technical analysts, information technology analysts, consultants, and other governmental organizations in the analysis, testing and maintenance of web application systems to ensure optimal operational performance.

· Analyze the feasibility of, and develop requirements for, new systems and enhancements to existing systems ensures the system design fits the needs of the users.

· Track and fully document changes for functional and business specifications.

· Perform quality assurance review of deliverables for both, internal and external delivery.

· Identify opportunities for improving business processes, assists in the preparation of proposals to develop new systems and or extensions for current systems.

· Perform change impact analysis to assess the potential implications of changes and documents business rules, functions, and requirements.

· Be able to create screen mockups and visualizations for review with client and stakeholders.

· Ability to create training manuals, FAQs, and web site static contents.

· Proficient in all business documentation including SRS, Use cases, concept documents and other impact analysis artifacts.

· Distill and present results to all levels of organization in clear, business language.

· Provide support for a variety of meetings, conferences, and program activities.

Basic Qualifications:

· Bachelor’s degree in information systems, Computer Science, Business Administration, or related discipline with at least 5+ years of relevant work experience.

· Proven experience working in complex projects gathering user requirements and converting them into system requirements.

· Strong experience with SQL required. Solid experience with software quality assurance testing required.

· Knowledge of the principles, practices, and procedures used in the business analysis and design.

· Must be able to communicate complex business concepts clearly, both oral and written, and interpret user requests.

· Must be able to work on more than one project at a time and across multiple teams.

· Experience with the Agile methodology and SCRUM. Experience working on project coordination related tasks.

· Strong communications skills, both oral and written. Excellent analytical, organizational and time management skills. Ability to exercise discretion and maintain confidentiality.

Previous Government work experience is preferred.

· Proven experience with supporting highly critical customer missions.

· Experience in developing Job Flow, Business Process and Functional Flow diagrams.

· Working knowledge with process modeling. Demonstrated understanding of full software development life cycle.

· Hands on experience with requirements management tools