Basic Purpose:
Reviews Lower (non-Production) environments and associated activities to ensure compliance with Enterprise standards and the ISD Environments Management Directive, preventing, or at least documenting and/or remediating any known gaps. Additionally, ensure adequate preparation for implementation of IT Service modifications in the Production environments, in a manner that protects and enhances operational availability. This includes learning Clinet Release controls, while operating as a Release Manager, which entails assisting Release Owners manage their lower environments’ work and providing oversight review and approval of their activities, leveraging the candidate’s industry experience and knowledge.

Specific Qualifications:
 Has 7+ Years of experience working in IT Environments Management for large, complex and mission-critical applications
 Demonstrates effective English communications skills, both written and verbal
 Has significant understanding of software build and release processes, including associated risks and considerations
 Has significant experience working within a team, and independently, performing root cause analysis
 Works independently with minimal oversight (Mid-Level to Highly Experienced)
 Possesses a degree or formal training in Computer Science and/or Information Technology
 Holds certification in appropriate engineering disciplines
 Has working knowledge of SharePoint and ServiceNow ITSM
 Demonstrates understanding, and the purposes and uses, of Lower / non-Production environments in an enterprise environment,
 Strong understanding of Systems Development Life Cycle (SDLC), including Waterfall and Agile methodologies (Preferably SAFe)
 Experience or strong understanding of cloud management, preferably Azure
 Has significant experience with distributed systems architectures, possessing understanding of associated management tools
 Experience in the development of medium to highly complexed distributed business applications
 Strong understanding of Change & Release Management frameworks and processes
 Strong understanding of Risk management and associated frameworks, preferably ISACA COBIT 5 and/or similar frameworks

Highly Desired Experience With:

 Finance Industry
 ITIL concepts, especially Service Transition, and/or certification in ITIL
 DevOps and/or Agile concepts and/or certification in DevOps
 Site Reliability Engineering (SRE) Experience
 Testing, and related automation
 Experience with ServiceNow as a power user and/or developer and/or administrator
 Cloud computing, with specific understanding of: Azure Security concepts: access control and authorization
 Distributed technology (AIX, Linux, UNIX and Windows): WebSphere, .Net, Lotus Notes, Java, SOA
 Working experiences with FIS Data Obfuscation (DO) Tool and/or IBM OPTIM
 DBMS: DB2, Oracle, SQL Server, Progress and Teradata
 Testing (Unit, Functional, Performance and Stress/Load), including Automation / Scripting
 Automation/scripting: PERL, Python, WSS, BAW (BPA/BPM), Pega, etc.
 Collecting and delivering detailed information, with analysis/interpretation, to personnel of varying levels, from engineer through management
 Supporting multi-tier applications
 Application development
 COTS support

Nice to Have Experience With:
 IBM Mainframe (z Series) configuration items including data, applications and infrastructure: COBOL, CICS, Assembler, REXX, JCL, FileAid, AbendAid, Strobe and SysView;
 Reporting: Crystal Reports and Cognos
 WebSphere Engineering and Administration responsibilities
 Administering middleware application servers (WebSphere, MQ, IBM BPM, JBoss, .Net, etc).

Specific Duties:
 The engineer will assist in the management of multiple complex environments to ensure continuous systems availability, in support of IT services/products including build, maintenance and testing - throughout the release lifecycle
 Participate in projects as an Environments/Release Management resource teaching, supporting, and reviewing designs, plans and execution of associated activities
 Lead and participate in Team initiatives
 Coach and mentor junior Team Members