Basic Purpose:
Reviews Lower (non-Production) environments and associated activities to ensure compliance with Enterprise standards and the ISD Environments Management Directive, preventing, or documenting and/or remediating any known gaps. Additionally, ensure adequate preparation for implementation of IT Service modifications in the Production environments, in a manner that protects and enhances operational availability. This includes learning Navy Federal Release controls, while operating as a Release Manager, which entails assisting Release Owners manage their lower environments’ work and providing oversight review and approval of their activities, leveraging the candidate’s industry experience and knowledge.
Specific Qualifications:
- Has 7+ Years of experience working in IT Environments Management for large, complex and mission-critical applications
- Demonstrates effective English communications skills, both written and verbal
- Has significant understanding of software build and release processes, including associated risks and considerations
- Has 3+ Years experience with automate testing, with hands-on experience developing test plans, case and associated scripts; DevOps experience is a plus
- Has significant experience working within a team, and independently, performing root cause analysis of incidents
- Works independently with minimal oversight (Mid-Level to Highly Experienced)
- Possesses a degree or formal training in Computer Science and/or Information Technology
- Holds certification in appropriate engineering disciplines
- Has working knowledge ServiceNow ITSM
- Demonstrates understanding of Lower / non-Production environments in an enterprise environment
- Strong understanding of Systems Development Life Cycle (SDLC), including Waterfall, Agile methodologies (Preferably SAFe) and DevOps
- Has significant experience with distributed systems architectures, possessing understanding of associated management tools
- Experience in the development of medium to highly complexed distributed business applications
- Strong understanding of Change & Release Management frameworks and processes
- Strong understanding of Risk management and associated frameworks, preferably ISACA COBIT 5 and/or similar frameworks
Highly Desired Experience With:
- Finance Industry
- ITIL concepts, especially Service Transition, with certification
- DevOps and/or Agile concepts, with certification
- Site Reliability Engineering (SRE)
- Testing, and related automation
- Experience with ServiceNow as a power user and/or developer and/or administrator
- Cloud computing, with specific understanding of: Azure
- Security concepts: access control and authorization
- Distributed technology (AIX, Linux, UNIX and Windows): WebSphere, .Net, Lotus Notes, Java, SOA
- DBMS: DB2, Oracle, SQL Server, Progress and Teradata
- Testing (Unit, Functional, Performance and Stress/Load), including Automation / Scripting
- Automation/scripting: Python, Ansible, WSS, BAW, Pega, JavaScript, JAVA, etc.
- Collecting and delivering detailed information, with analysis/interpretation, to personnel of varying levels, from engineer through management
- Application development
Nice to Have Experience With:
- IBM Mainframe (z Series) configuration items including data, applications and infrastructure: COBOL, CICS, Assembler, REXX, JCL, FileAid, AbendAid, Strobe and SysView;
- Reporting: Crystal Reports and Cognos
- WebSphere Engineering and Administration responsibilities
- Administering middleware application servers (WebSphere, MQ, IBM BPM, JBoss, .Net, etc).
Specific Duties:
- The engineer will assist in the management of multiple complex environments to ensure continuous systems availability, in support of IT services/products including build, maintenance and testing - throughout the release lifecycle
- Participate in projects as an Environments/Release Management resource teaching, supporting, and reviewing designs, plans and execution of associated activities
- Lead and participate in Team initiatives
- Lead initiatives to help Release teams automate testing – coaching new scripters in best practices, while performing general testing knowledge transfer/management
- Coach and mentor junior Release Team Members