Location: Vienna, VA---100% remote
Hours: Monday - Friday, 8:00 AM – 4:30 PM
Description:
- Assist Sr. Experience Analyst or Product Owners in gathering, analyzing, developing and creating user stories that capture the members and stakeholder’s needs
- Collaborate with team members key partners, business units across the credit union, other product teams and regularly engage on the journey vision
- Facilitate Stakeholder sessions for requirement review, design review, and demos
- Use Live Person knowledge for potential solutioning and configuration
- Conduct and facilitate User Acceptance Testing by validating the definition of Done
- Proactively sizes business opportunities and potential improvements
- Perform other related duties as required
- Bank Secrecy Act
- Remains cognizant of and adheres to Navy Federal policies and procedures, regulations pertaining to the Bank Secrecy Act.
Top 3 Skill:
- Liveperson experience- configuration resource
- Agile Framework
- Chat Channel