Description:
To plan, manage, and execute all aspects of the Enterprise Risk framework life-cycle projects from inception through implementation. Act as a subject matter expert with a focus on Enterprise Risk workstreams and practices. Implement and lead users to comply with best practices to ensure timely and effective program delivery and administration. Serve as coach/mentor to lower level staff and resolve issues. Monitor the activity and evaluate the Enterprise Risk program to identify opportunities to improve and enhance current and future processes. The ability to independently manage simultaneous programs and projects in a fast-paced environment and build productive relationships with management and project teams is essential.
Responsibilities:
- Apply expert knowledge of best practices, trends, standards, requirements, and developments in content distribution technologies to formulate innovative ways to support Enterprise Risk
- Work on complex issues requiring in-depth knowledge of Enterprise Risk practices
- Ensure effective management of projects from inception through implementation
- Analyze overall program and channel effectiveness; identify and address areas of opportunity and make recommendations
- Identify, scope, document, coordinate, and implement business solution requirements in accordance with project goals
- Prepare and present status reports, roadmaps, dashboards, and other presentations to management and executive leadership
- Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for operational gaps and establish solutions
- Present recommendations and project updates to executive leadership
- Provide recommendations on communication strategies
- Manage complex initiatives or participate in portions of large/complex scoped projects with guidance from senior staff and/or management
- Mentor members of the team to ensure cooperation and consistent application of policies and procedures
- Develop, coach, and assist with leading training efforts of other team members
- Identify and minimizes project risks or constraints that would impact project deliverables
- Identify, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives
- Maintains/archives project documentation
- Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards
- Identify, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules
- Monitor and controls risks to ensure timelines are met and project goals are attained
- Facilitate project team and client meetings for the resolution of project issues
- Serve as primary point of contact for project management and related issues.
- Manage, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders
- Assist in establishing team objectives and assignments, reviews work products, and provides timely feedback tostaff regarding performance; may provide input to team members’ performance appraisals
- Participates in developing, modifying, and executing department policies, standards, and processes
- Performs other related duties as assigned.
Qualifications and Education Requirements:
- Bachelor’s degree in Business, Management, Finance or related field or the equivalent combination of education,training, or experience
- Extensive project management experience overseeing multiple, to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
- Advanced knowledge of agile project management methodologies, and business requirements analysis
- Working knowledge of Enterprise Risk Management concepts and practices
- Extensive experience planning and strategizing at a senior level in Large/Enterprise level organizations
- Significant experience in organizational transformation
- Advanced experience with workflow and program development; systems analysis and design; systems testing environments; and development of requirements documents, procedures and implementation plans
- Demonstrated skill directing and controlling project activities of a broad functional area
- Expertise developing and managing relationships across business units and the organization
- Extensive experience in leading, guiding, and mentoring others in a constantly changing and challenging environment
- Working knowledge of banking/financial industry trends, products and services
- Working knowledge of market trends, business strategies and technology and their interrelationships
- Effective analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
- Experience in leading, guiding, mentoring and training others
- Experience in working with leadership and management in diverse and complex operational environments
- Excellent interpersonal, verbal, and written communication skills
- Demonstrated skill in producing desired results and achieving goals and objectives
- Proficiency project management software and tools such as Asana
- PMP Certification (or commensurate experience managing corporate-wide projects) required
- Desired – Knowledge of systems and software used at Navy Federal
- Desired - NCCO, NCRM, or other applicable certification
- Desired – Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit’s products/services