Description
To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements.
Responsibilities
- Ensures effective management of projects from inception through implementation
- Defines, develops, and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules
- Works with the business group to determine and understand business requirements
- Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases
- Develops clear and concise "big picture" of projects within Navy Federal organizational goals
- Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training
- Manages project budgets including risk and impact of changes to project plans
- Identifies and minimizes project risks or constraints that would impact project deliverables
- Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives
- Maintains/archives project documentation
- Ensures project deliverables are met in accordance with customers' expectations
- Sets, manages, and communicates client expectations for the project
- Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards
- Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules
- Monitors and controls risks ensuring timelines are met and project goals are attained
- Facilitates project team and client meetings for the resolution of project issues
- Provides project status reports to management
- Ensures success of projects by working closely with Procurement regarding vendor contracts
- Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management
- Manages contracts' quality assurance, including contract administration and execution
- Manages contract budget, cost control mechanisms and Change control
- Serves as primary point of contact for project management and related issues
- Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements
- Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan
- Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders
- Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals
- Promotes team building and skills development of project team members
- Manages multiple, large, and highly complex projects
- Participates in developing, modifying, and executing department policies, standards, and processes
- Provides guidance on issues having department and/or organization-wide impact
- Works on complex issues requiring in-depth knowledge of organizational objectives and competing priorities
- Solves highly technical and complex problems
- Negotiates with or influences division/department management to facilitate project resolution within timelines and budget constraints
- Manages relationships with vendors, participates in contact negotiations, oversees contract quality assurance, budget, and cost mechanisms
- Performs other related duties as assigned
Qualifications
- Extensive project management experience overseeing multiple, large complex projects
- Advanced knowledge of project lifecycles, project management methodologies, and business requirements analysis
- Expertise developing and managing relationships across business units and the organization
- Extensive experience in leading, guiding, and mentoring others in a constantly changing and challenging environment
- Strong understanding of contact and their impact on projects
- Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)
- Desired - Knowledge of Navy Federal's, or other financial institutions', operations
- PMP Certification (or commensurate experience managing corporate-wide projects)
- Excellent interpersonal, verbal, and written communication skills
- Demonstrated skill in producing desired results and achieving goals and objectives
- Demonstrated skill directing and controlling project activities of a broad functional area
- Bachelor's degree in Business, Management, or related field or the equivalent combination of education, training, or experience
- Desired - Advanced Degree in Business, Management, Economics, Finance, or related field