Basic Purpose:
To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements.


• Ensures effective management of projects from inception through implementation
• Defines, develops and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules
• Works with the business group to determine and understand business requirements
• Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases
• Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training
• Manages project budgets including risk and impact of changes to project plans
• Identifies and minimizes project risks or constraints that would impact project deliverables
• Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives
• Maintains/archives project documentation
• Ensures project deliverables are met in accordance with customers’ expectations
• Sets, manages, and communicates client expectations for the project
• Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards
• Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules
• Monitors and controls risks to ensure timelines are met and project goals are attained
• Facilitates project team and client meetings for the resolution of project issues
• Provides project status reports to management
• Ensures success of projects by working closely with Procurement regarding vendor contracts
• Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management
• Manages contracts’ quality assurance, including contract administration and execution
• Manages contract budget, cost control mechanisms and Change control
• Serves as primary point of contact for project management and related issues.
• Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements
• Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan
• Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to
• stakeholders
• Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members’ performance appraisals
• Promotes team building and skills development of project team members
• Manages small, multiple projects, or portions of a larger project
• Identifies, communicates, escalates, and resolves project issues and risks to branch/division management
• Provides guidance to help team members and stakeholders
• Fosters relationships with staff, peers, and business unit
• Participates in contract management efforts, including contract development, monitoring and issue resolution
• Performs other related duties as assigned.

Qualifications and Education Requirements:

• Experience in progressively responsible administrative positions that demonstrate the ability to work independently and manage multiple priorities effectively
• Effective planning, organizational, and problem solving skills
• Experience working with all levels of employees, management, stakeholders, and vendors
• Effective interpersonal, verbal, and written communication skills
• Demonstrated skill in exercising initiative, good judgment, and making sound and timely decisions
• Demonstrated skill achieving goals and objectives
• Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, and database applications)
Desired Qualifications and Education Requirements:
• Advanced Degree in Business, Management, Economics, Finance, or related field
• Extensive experience managing multi-disciplinary project lifecycles for financial institutions