Description
Develop queries & analytics to enhance Digital Experience Monitoring of NFCU End User Computing environment. Provide analytical insights by extracting data and recognizing complex patterns and identify opportunities to drive impact across the organization. Developing an understanding of business needs and objectives through the use of descriptive, predictive, and prescriptive models. Perform routine assignments with increasing scope and complexity.
Responsibilities
- Design, develop, and evaluate a broad understanding of the health of the End User Computing environment leveraging various report tooling
- Proven ability to analyze and interpret results with some complexity
- Develop queries, dashboards and reports
- Use modeling and trend analysis to analyze data
- Collaborate with team members and participate in team projects and initiatives
- Utilize effective written and verbal communication to document and present findings
- Data Storytelling and technical presentation skills
- On Call Responsibilities to support major incident outages
Qualifications
- Proven experience in data analysis and ability to write queries and visualize data
- Expert level experience in Splunk, Power BI, and SQL/SSRS
- Technical Writing
- Familiarity with Splunk and ServiceNow integration
- Familiarity with uberAgent