Basic Purpose:

To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements.

Responsibilities:

  • Ensures effective management of projects from inception through implementation
  • Defines, develops and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules
  • Works with the business group to determine and understand business requirements
  • Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases
  • Develops clear and concise “big picture” of projects within Navy Federal organizational goals
  • Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training
  • Manages project budgets including risk and impact of changes to project plans
  • Identifies and minimizes project risks or constraints that would impact project deliverables
  • Identifies, communicates, and resolves branch/division/department areas of concern, or cross- organizational that may impede or impact other projects/initiatives
  • Maintains/archives project documentation
  • Ensures project deliverables are met in accordance with customers’ expectations
  • Sets, manages, and communicates client expectations for the project
  • Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards
  • Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules
  • Monitors and controls risks to ensure timelines are met and project goals are attained
  • Facilitates project team and client meetings for the resolution of project issues
  • Provides project status reports to management
  • Ensures success of projects by working closely with Procurement regarding vendor contracts
  • Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management
  • Manages contracts’ quality assurance, including contract administration and execution
  • Manages contract budget, cost control mechanisms and Change control
  • Serves as primary point of contact for project management and related issues.
  • Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements
  • Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan
  • Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders
  • Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members’ performance appraisals
  • Promotes team building and skills development of project team members
  • Manages multiple, moderately complex projects
  • Solves moderate to complex project-related problems
  • Interacts effectively with managers and division/department management concerning projects
  • Participates with division/department management in researching and selecting vendors
  • Recommends improvements across division/department lines
  • Builds relationships with management and key stakeholders
  • Manages relationships with vendors, including contract definition, monitoring and issue resolution
  • Performs other related duties as assigned.

Qualifications and Education Requirements:

  • Bachelor’s degree in a related field or the equivalent combination of education, training, or experience
  • Experience leading and/or managing small projects or portions of larger projects
  • Experience participating in, and/or managing, cross-functional, multi-dimensional teams and projects
  • Solid knowledge of project lifecycles, project management methodologies, and business requirements analysis
  • Strong planning, organization, and problem solving skills
  • Demonstrated skill in leading, guiding, and mentoring others
  • Strong interpersonal, verbal, and written communication skills
  • Experience working with all levels of staff, management, and vendors
  • Knowledge and understanding of contracts, including language, intricacies, scope, and risk management
  • Demonstrated skill in effectively building relationships with and influence team members, management, vendors, and a diverse group of stakeholders
  • Demonstrated skill in presenting findings and conclusions clearly and concisely to stakeholders and management
  • Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)

Desired Qualifications and Education Requirements:

  • Advanced Degree in Business, Management, Economics, Finance, or related field
  • Knowledge of Navy Federal’s, or other financial institutions’, operations
  • Extensive experience managing multi-disciplinary project lifecycles (project lifecycles for financial institutions a plus)