Description: Technology Product Analyst partners with business and technology stakeholders to define and execute the technology product vision from ideation to implementation in alignment with enterprise strategy. Technology Product Analyst supports all business units across the enterprise on their product development efforts to deliver meaningful, desirable new features to our members and employees to gain and retain a competitive advantage. The Technology Product Analyst is an effective problem solver and communicator who collaborates with key stakeholders to understand business requirements, define success criteria for products, and align product features to the roadmap. The analyst will research, compile, analyze, and define functional and non-functional requirements using effective requirements analysis techniques.


Responsibilities:

  • Partner with business and technology product stakeholders to understand business requirements, define success criteria for products, and align features to the product roadmap and strategic initiatives
  • Elicit, analyze, and document functional and non-functional system requirements conforming to established standards leveraging effective requirements analysis techniques including requirements workshops, stakeholder interviews, use cases, scenarios, story boards, surveys, data analysis, competitive research, etc.
  • Present requirements using alternative views including analysis models, prototypes, or scenarios to facilitate communication of requirements with stakeholders
  • Continuous refinement and prioritization of product backlogs consisting of Epics, Features, Stories, Non-Functional Requirements, and Defects organized on the product board
  • Organize product backlog items into sprints based on prioritization and alignment to the product roadmap
  • Collaborate with third-party vendors to understand system features and capabilities
  • Participate in third-party vendor evaluation and selection (e.g. RFP)


Required Qualifications:

  • 8+ years as a Business Systems Analyst, Technical Systems Analyst, Requirements Analyst, or other related role
  • Ability to transform complex business requirements into technology solutions leveraging research, analytical, and problem-solving skills with little direction
  • Experience in the implementation, migration, and upgrade of core infrastructure, systems, platforms, and applications
  • Experience in the implementation of systems and applications on cloud platforms (e.g. MS Azure) including legacy on-prem to cloud migrations
  • Experience with application development platforms including low-code and no-code platforms (e.g. Pega, PowerApps, Adobe Experience, Salesforce, MS Dynamics, Java, etc.)
  • Experience in technology currency, technology improvement, and technology remediation practices
  • Ability to perform detailed technology assessments
  • Advanced skill in data querying, data analysis, and data mapping
  • Advanced knowledge of Agile frameworks and practices (e.g. Scrum, Kanban, SAFe)
  • Advanced knowledge of the System Development Life Cycle
  • Advanced skill in use of MS Office tools including Excel for data analysis/visualization and Visio for producing diagrams (e.g. process flow, context diagram, etc.)
  • Advanced skill is use of Business Process Model and Notation (BPMN 2.0)
  • Effective verbal, written, and interpersonal communication skills with ability to present complex technical information to non-technical audiences
  • Effective organizational, planning, and time management skills
  • Experience working with all levels of staff, management, stakeholders, vendors, etc.
  • Experience developing and delivering effective presentations
  • Effective relationship building, negotiation, and facilitation skills
  • Ability to exercise initiative and good judgement to make sound decisions
  • Ability to work both independently and in cross-functional, multi-dimensional teams
  • Familiarity skill in IBML Content Manager and IBML On Demand Content Manager
  • Familiarity with Records Management Systems


Desired Qualifications:

  • Experience working in the Financial Services industry with a working knowledge of industry standards and practices
  • Experience with Microsoft Azure DevOps
  • Project Management Professional (PMP), Certified Scrum Master (CSM), Scaled Agile Framework (SAFe)