Description:
**Remote to start but local to HDQ for occasional in-person meetings as designated by the manager.**
This technical position will work closely with a Product Owner to manage technologies that support the organization’s administrative services functions. The successful candidate will be responsible for helping internal customers shift from a project model to a product model and to adapt Agile ways of working. His/her technical responsibilities will include:
- Collaborating with business-side stakeholders to understand and address their needs
- Partnering with IT stakeholders to deliver enhanced functionalities to existing services or processes or to investigate new opportunities to deliver products that meet business goals
- Working with developers and architects to research and recommend innovative solutions for enterprise challenges
- Participating in software testing and validation procedures, programming, and documentation
- Recommending improvements to existing processes when identified
- Participating in projects including contributing to project plans, assigning tasks, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy, and delivering results on time.
- Participation in Scrums and possibly provide support with Sprints in a Scrum Master capacity.
- Additional responsibilities to support Technical Product Owner with project management tasks.
The successful candidate will possess the following:
- Strong analytical skills
- Strong attention to detail
- Highly client/customer focused
- Collaborative interpersonal skills
- Strong communication skills (verbal and written)
- Motivation to actively participate in project discussions during meetings
- Proactive and able to meet deadlines and deliverables in a timely manner
- Experience with test-driven development
- Experience with creating, executing, and supporting Test Scripts, Test Cases, and User Stories
- Experience with System Integration Testing (SIT) and/or User Acceptance Testing (UAT)
- Experience with SQL (SELECT scripts) or programming languages
- Experience with debugging from client-side to server-side to back-end
- Experience with SDLC and Agile/Scrum methodologies and principles
- Experience with project management (nice to have)
- Experience with Agile software development
- Experience with Azure DevOps (ADO)
- Experience with Product Backlogs (PBIs)
- Experience with Cloud SaaS solutions
- Experience with ServiceNow platform
- Experience with Microsoft 365, specifically Outlook
Desired skills:
- Familiarity with Space Management/Facilities Management systems
- Familiarity with Inventory/Supply systems
- Familiarity with AutoCAD
- Ability to understand and formulate reports on complex data structures
- Exposure to project management methodology
- Certifications in DevOps Foundations, SAFe, ADO, Agile, Scrum, Cloud Infrastructure, ITIL, ITSM
- Bachelor’s Degree