**Remote to start but local to HDQ for occasional in-person meetings as designated by the manager.**

This technical position will work closely with a Product Owner to manage technologies that support the organization’s administrative services functions. The successful candidate will be responsible for helping internal customers shift from a project model to a product model and to adapt Agile ways of working. His/her technical responsibilities will include:

  • Collaborating with business-side stakeholders to understand and address their needs
  • Partnering with IT stakeholders to deliver enhanced functionalities to existing services or processes or to investigate new opportunities to deliver products that meet business goals
  • Working with developers and architects to research and recommend innovative solutions for enterprise challenges
  • Participating in software testing and validation procedures, programming, and documentation
  • Recommending improvements to existing processes when identified
  • Participating in projects including contributing to project plans, assigning tasks, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy, and delivering results on time.
  • Participation in Scrums and possibly provide support with Sprints in a Scrum Master capacity.
  • Additional responsibilities to support Technical Product Owner with project management tasks.

The successful candidate will possess the following:

  • Strong analytical skills
  • Strong attention to detail
  • Highly client/customer focused
  • Collaborative interpersonal skills
  • Strong communication skills (verbal and written)
  • Motivation to actively participate in project discussions during meetings
  • Proactive and able to meet deadlines and deliverables in a timely manner
  • Experience with test-driven development
  • Experience with creating, executing, and supporting Test Scripts, Test Cases, and User Stories
  • Experience with System Integration Testing (SIT) and/or User Acceptance Testing (UAT)
  • Experience with SQL (SELECT scripts) or programming languages
  • Experience with debugging from client-side to server-side to back-end
  • Experience with SDLC and Agile/Scrum methodologies and principles
  • Experience with project management (nice to have)
  • Experience with Agile software development
  • Experience with Azure DevOps (ADO)
  • Experience with Product Backlogs (PBIs)
  • Experience with Cloud SaaS solutions
  • Experience with ServiceNow platform
  • Experience with Microsoft 365, specifically Outlook

Desired skills:

  • Familiarity with Space Management/Facilities Management systems
  • Familiarity with Inventory/Supply systems
  • Familiarity with AutoCAD
  • Ability to understand and formulate reports on complex data structures
  • Exposure to project management methodology
  • Certifications in DevOps Foundations, SAFe, ADO, Agile, Scrum, Cloud Infrastructure, ITIL, ITSM
  • Bachelor’s Degree