The Enterprise Integration team is looking to add an Application Engineer, Advanced to their group to help support and maintain our customer’s integration software. This position will need to have the ability to communicate effectively and collaborate with their peers and our customers.

This person can work remotely anywhere in the U.S.

What you’ll be responsible for:

  • Checks out and approves operational quality of system equipment to ensure operational quality and performance of JHA software.
  • Performs remote customer work including design, installations, repairs, testing, upgrades and/or maintenance on technical products.
  • Instructs customers in the operation and maintenance of the system and JHA software.
  • Troubleshoots issues and will often work across product and organizational lines to achieve optimal resolution.
  • Serves as liaison between the company and customers.
  • Conveys customer feedback to technical design and engineering staff.
  • May provide ongoing application, network and security support including servers, firewalls, routers, active directories, etc.

What you’ll need to have:

  • Minimum three-five years of experience as a Window Server Administrator.
  • Experience with IIS Certificates.
  • Basic Networking Experience.
  • This position is not available for visa sponsorship.